The role of artificial intelligence in activating the professional practice of digital social work

The current study aimed to determine the role of artificial intelligence in activating the professional practice of digital social work. This study belonged to the style of analytical descriptive studies, and the social survey method was used with a sample, and the human field was represented by (32) of social workers working in the schools of the Awlad Saqr Educational Administration in the Sharkia Governorate. The study was applied to (13) schools affiliated with the Awlad Saqr Educational Administration in Sharkia Governorate. The most important results of the study were: 1- Emphasizing the importance of the social worker having knowledge about how to use different artificial intelligence applications, 2- Emphasizing the importance of the social worker respecting and adhering to the values and ethics of the social work profession when using artificial intelligence applications in his or her work, 3- Emphasizing the importance of the social worker working to respect the students’ right to obtain high-quality digital services using artificial intelligence techniques, 4- Emphasizing the need for the social worker to have the ability to use the (Chat GPT) application to achieve effective communication between him or her and the students and all elements of the educational process, 5- Emphasizing the importance of holding the necessary training courses to qualify social workers to use artificial intelligence, which enables them to activate the professional practice of digital social work , 6- Emphasizing the importance of encouraging social workers to use artificial intelligence techniques so that they can activate the professional practice of digital social work.