Requirements for developing social skills for workers in social units in light of quality standards

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Lecturer of Social work and Community Development Faculty of Islamic Girls, Al-Azhar University, Assiut

Abstract

The study aimed to identify the requirements for developing social skills (problem solving skills - professional relationship building skills - social responsibility skills - communication skills) for workers in social units in light of quality standards. The study used the descriptive approach and relied on the questionnaire. The study sample consisted of 46 items. The results of the study showed that the problem solving skill that must be developed for workers in social units came at an average level with an arithmetic mean (2.30), that the social relationship building skill that must be developed for workers in social units came at a high level with an arithmetic mean (2.52), that the social responsibility skill that must be developed for workers in social units came at a high level with an arithmetic mean (2.58), and that the communication skills that must be developed for workers in social units came at a high level with an arithmetic mean (2.62). The study recommended the necessity of holding training programs to train and develop the skills of workers in social units, and the necessity for workers to strive to develop themselves so that they are able to deal with beneficiaries at all their different levels.

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